REFRESH, REJUVENATE AND RELAX!

FAQ

refresh face and body

Cancellations

If you are unable to make it to your treatment on time, we understand and will do our best to accommodate your original booking time, however in respect of previously allocated bookings we may have to reduce your treatment time accordingly.

A 24-hour Cancellation policy is applicable for all bookings.

If your appointment is 1.5hrs or more, your credit card number is required for the booking. If you don’t arrive or cancel within 24hrs, 50% of the total cost of booking will be charged to your credit card.

Spa Etiquette

The salon is a place of relaxation and tranquillity and we ask that you respect other clients right to privacy and quiet. Please turn your mobile phone off or switch to silent.